WUBBA Government · State & Local
The AI front office for government
Answer every constituent call, cut no-shows, and automate 311, permits, and records requests — on a GovRAMP-mapped, Section 508 accessible, multilingual platform. Built on the same engine trusted by thousands of businesses, hardened for the public sector.
Texas DIR · GovRAMP on-ramp · Section 508 / WCAG 2.1 AA · Title VI multilingual
Constituent phone coverage — no more voicemail or hold queues
Multi-channel reminders cut missed appointments
Permits & records handled before anyone walks in
Multilingual access on every channel, every agent
Wave 1 — the MVP roster
Low-sensitivity, high-traffic agents that ship first on the GovRAMP Core/Ready on-ramp — the beachhead that delivers ROI fast.
311 / Constituent Service
The hub agent — triage, answer, log service requests, and route across every channel.
Voice Receptionist
Natural-language phone front line that greets, answers, and routes — 24/7.
Appointment Reminder
Hard-ROI no-show reduction across voice, SMS, and email.
Outbound Notification
Proactive multi-channel constituent communications with managed opt-out.
Translation Assistant
Title VI multilingual access across every agent — no stored PII.
Fax Processing
Inbound fax OCR + routing into the right workflow — a real government differentiator.
Permit
Guides applicants from question to issued permit — checklists, fees, inspections.
Records Request (Intake)
Open-records / FOIA intake end-to-end — humans keep the redaction call.
Parks & Rec / Animal Services
Low-sensitivity quick wins — reservations, licenses, and service requests.
Built on government-grade infrastructure
A shared, multi-tenant runtime where agents compose rather than duplicate infrastructure — the GovRAMP control substrate baked in.
Voice + telephony
SignalWire for SIP/PSTN; Amazon Bedrock Nova Sonic for low-latency speech-to-speech.
Agent runtime
Strands Agents on Amazon Bedrock AgentCore — per-agent instructions, tools, and guardrails.
Grounded answers
Bedrock Knowledge Bases per tenant — service catalogs, FAQs, and policies, no hallucinations.
Security baseline
SSO/OIDC + MFA, KMS encryption, immutable audit of every message and tool call, PII redaction before storage.
AI Supervisor
Screens every response for policy, quality, and hallucination before delivery — and writes the evidence trail.
Accessibility
Section 508 / WCAG 2.1 AA across the platform; Title VI multilingual on every channel.
A roadmap that matches your authorization
Each wave ships inside the authorization you actually hold — climbing the GovRAMP ladder as data sensitivity rises.
Low-sensitivity, high-traffic agents that ship first on the affordable on-ramp — the beachhead that generates references and ROI.
Account-PII and internal agents that launch as Moderate authorization lands — the same milestone your first lighthouse customer can sponsor.
Highest-trust agents, sequenced last — each waits for its domain authorization before production.
Want the full agent roster and build sheets? Talk to our government team →
Bring an AI front office to your jurisdiction
We'll scope a Wave 1 pilot — 311, voice reception, and reminders — and map the GovRAMP path with your team.
Book a government pilot